Customer Reviews
Average Customer Review
(5 customer reviews) 39 of 40 people found the following review helpful
(Second Unit Died, Plz Read) Good when it works; improvements over AR383...,
June 28, 2011 Nathaniel Allen (Oakland) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: AR North America AR390 1,800 PSI 1.6 GPM 14 Amp Electric Pressure Washer With Hose Reel (Kitchen)
(***Update 7/30/11 -- my replacement AR390 just bit the dust in a huge cloud of acrid smoke that wafted around our yard and into the house. Emails are in to the seller (Beach Camera) and AR North America for a resolution. I'm a bit gun shy to try out yet another AR390, but I'll wait to talk to their company rep first. I'll update this review later.)
(***Update 8/2/11 -- AR North America (the manufacturer) replied, "We have a bad batch of 390s that have surfaced through a number of customers like yourself. We are tracking down the problem as I write this email to you. And we are fixing the problem." I am going to proceed through the return process, await the fix, and will update this review. In the mean time I'll let my review stand unchanged, including my 4-star rating, and give AR North America the benefit of the doubt that this was simply a hiccup in their production process that will be satisfactorily corrected.)
(** Update 8/24/11) -- I've been in...Read more
26 of 26 people found the following review helpful
My First Pressure Washer,
April 12, 2011 Hank "fbtool" (United States) - See all my reviews
This review is from: AR North America AR390 1,800 PSI 1.6 GPM 14 Amp Electric Pressure Washer With Hose Reel (Kitchen)
This is my first pressure washer so I can't compare it to anything I've owned in the past. That said I have used the new model AR390 for about 4 hours so far. Enough time to give my thoughts. This is a new model similar to the AR383. I couldn't find any reviews for the AR390 since it is so new so I took a chance and bought it. Compared to the popular older existing AR383 model there are some improvements to the AR390. While they both have the same motor and pump the AR390 has a 30' high pressure hose and A.C.cord. (AR383 is 25ft) AR390 has a built-in detergent tank and the hose reel is fully functional, not just for storage like the AR383. Also the AR390 has a better gun and better lances. (This info came to me from an email from AR the manufacturer.)
When I unboxed it I was immediately impressed with the build and weight of it. It's plastic of course, but all quality & heavy duty. The gun and lances are made from a very dense plastic-nylon resin "space age" type material built...Read more
2 of 2 people found the following review helpful
Very good and responsive,
November 14, 2011 RWH "Maryland Man" - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: AR North America AR390 1,800 PSI 1.6 GPM 14 Amp Electric Pressure Washer With Hose Reel (Kitchen)
The AR390 arrived on time and in good condition. It was easy to assemble. Bad weather prevented me from using it for 3 weeks. When I did, the water sprayed well. However, I had to call the company to find out why the soap wouldn't dispense. I quickly got a very polite, no nonsense woman on the line who explained that the company had failed to put this part of the instructions in the booklet and that it was their fault, that they would put it in the next printing. All I needed to do is pull the end of the lance out for soap and push it in for water, quick and easy. This is my first pressure washer and I'm still getting used to it. I've cleaned our deck and had good success but I'm still learning. I am very happy and recommend this to anyone. I did a lot of research and am convinced I got a good value for my money. All connectors are brass.